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Airtel Money

Deposits and withdrawals with Airtel Money in Zambia

Airtel Money is a trusted option for quick payments in Zambia. You can approve transfers through the Airtel app or a short USSD menu. This guide covers both deposit methods and explains withdrawals limits fees and safety.

Open cashierSee operators

Quick facts

  • Currency ZMW
  • Works with cashier prompts and merchant code payments
  • Fast approval through USSD and the Airtel app
  • Reliable choice for Zambian brands

How to deposit with a merchant code

  1. Open Airtel Money on the phone
  2. Select make payment then goods and services
  3. Enter the merchant code from the brand page
  4. Enter the amount in ZMW and confirm with your PIN
  5. Keep the SMS receipt for support tickets

How to deposit through the cashier

  1. Open the brand cashier and choose Airtel Money
  2. Enter the amount in ZMW and submit
  3. Approve the USSD request or confirm in the Airtel app
  4. Refresh the balance after the success message

How to withdraw

  1. Open the withdrawal section
  2. Choose Airtel Money
  3. Enter the amount in ZMW and submit
  4. Complete any required checks
  5. Wait for the credit message

Limits and fees

ItemValueNotes
Amount currencyZMWShow on every field
Min depositfill hereBrand rule
Max depositfill hereBrand rule
Min withdrawalfill hereBrand rule
Max withdrawalfill hereBrand rule
Brand feefill hereIf any
Airtel feefill hereIf any
Average deposit timefill hereUsually instant
Average withdrawal timefill hereAfter approval checks

Last checked on add date

Troubleshooting

  • No USSD prompt retry and check network signal
  • Transaction pending confirm in the Airtel app and cashier queue
  • Wrong merchant code verify on brand help page
  • Payment posted but balance unchanged contact support with reference

Safety tips

  • Confirm the merchant name before approval
  • Keep the SIM and the app protected with strong locks
  • Use session limits and self exclusion on the brand side
  • Avoid payments over public Wi Fi

Brands that support Airtel Money

  • 22Bet Zambia link to your brand page
  • BongoBongo Zambia link to your brand page
  • GSB Zambia link to your brand page
  • XSportsBet Zambia link to your brand page

FAQ

Yes enter the code in goods and services then confirm the amount and PIN.
Most deposits post within a minute after approval.
No you can also approve through the USSD menu.